• Beijing Office

    010-53241660
    Room 6003, Building C, Baosheng Plaza,
    NO. 8 Heiquan Road, Haidian District, Beijing

  • Shenzhen Office

    0755-22674957
    13F, Building C2, Nanshan iPark, Nanshan District,
    Shenzhen

  • Live Chat

    Live Chat is available for info regarding order status and general product queries.

    The 'Live chat' button will appear on the bottom right corner of your screen.

    Available :

    (Mon-Friday 10am - 8pm)

  • Technical Question, Warranty & Repair Services (09:30 - 17:30 AEST)

    support-au@roborock.com

  • Technical Question, Warranty & Repair Services (09:30 - 17:30  AEST)

    +64 4 887 6477

  • Please note the phone number is for technical support ONLY. If you would like to enquire about your order or sales, please contact the reseller you purchased your Roborock from.

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