Support
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Service and Warranty
Mobile City
Address: 704 Great South Rd, Penrose, Auckland
PB TechAddress: 587 Great South Road, Manukau, Auckland
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Technical Question, Warranty & Repair Services (09:30 - 17:30 AEST)
+64 4 887 6477
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After-Sales Support: Technical Troubleshooting, Warranty & Repair Services
For assistance on any product guidance, warranty or product fault please email
support-nz@roborock.com
https://www.aboutclean.com/en-nz/find-the-nearest-store
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Register your Warranty
Register your unit here -
See Roborock Warranty Policy
Warranty Policy
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Accessories
See Roborock accessoriesFind accessories including dust bags, brush covers, brushes, rollers and more
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Product manuals
Browse User Manuals for our models -
Smart Assistant: Alexa & Google Configuration
Smart Assistant Configuration Guide -
Roborock How-To Tutorials
Master Your Roborock Video Series
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Please note: the phone number is for technical support only. For order or sales enquiries, please contact the reseller from whom you purchased your Roborock.