Contact Us

Australian Support Office

Live Chat

Live Chat is available for info regarding order status and general product queries. The 'Live chat' button will appear on the bottom right corner of your screen. Available : (Mon-Friday 10am - 8pm)

General Enquiry

sales@roborockstore.com.au For all queries relating enquiries on prices, product availability and general queries.

Order Enquiries

For order enquiries, orders@roborockstore.com.au

Technical Question, Warranty & Repair Services (09:30 - 17:30 AEST)

support-au@roborock.com

Technical Question, Warranty & Repair Services (09:30 - 17:30  AEST)

+64 4 887 6477

China

Beijing Office

010-53241660 Room 6003, Building C, Baosheng Plaza, NO. 8 Heiquan Road, Haidian District, Beijing

Shenzhen Office

0755-22674957 13F, Building C2, Nanshan iPark, Nanshan District, Shenzhen

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