Contact Us
Australian Support Office
Live Chat
Live Chat is available for info regarding order status and general product queries.
The 'Live chat' button will appear on the bottom right corner of your screen.
Available :
(Mon-Friday 10am - 8pm)
General Enquiry
sales@roborockstore.com.au
For all queries relating enquiries on prices, product availability and general queries.
Order Enquiries
For order enquiries,
orders@roborockstore.com.au
Technical Question, Warranty & Repair Services (09:30 - 17:30 AEST)
support-au@roborock.com
Technical Question, Warranty & Repair Services (09:30 - 17:30 AEST)
+64 4 887 6477
China
Beijing Office
010-53241660
Room 6003, Building C, Baosheng Plaza,
NO. 8 Heiquan Road, Haidian District, Beijing
Shenzhen Office
0755-22674957
13F, Building C2, Nanshan iPark, Nanshan District,
Shenzhen